booking, cancellation & refund policy

soul plan reading, soul reading, chakra reading, aura reading, bereavement support, spiritual coaching


In order to book your session please make your payment in advance so that Suzanne can secure your appointment date in her diary. Payments can be made directly through bank transfer or Paypal.

Any change of your scheduled session, incurs a 25% fee for sessions when part of a package deal or on a special discount period or is done less than one week (7 days) before the scheduled session.


If you cancel one week (7 days) or more before your scheduled session or workshop:

  • The cancellation is – 50% of your session or workshop fee.

If you cancel less than one week (7 days) before your scheduled session or workshop date:

  • The full balance is non-refundable/non-transferable.


Should Suzanne cancel your booked session / workshop:

  • An agreed alternative date will be rearranged.

Should this not be possible:

  •   A full refund will be given.