Booking, Cancellation & Refund Policy

soul plan reading, soul reading, chakra reading, aura reading, bereavement support, spiritual coaching


Advance payments are required for bookings. Once we agree on a date, please pay so that Suzanne can secure your appointment date in her diary. Payments can be made directly through bank transfer or Paypal.


If you cancel one week (7 days) or more before your scheduled session or workshop:

  • The cancellation is – 50% of your session or workshop fee.

If you cancel less than one week (7 days) before your scheduled session or workshop date:

  • The full balance is non-refundable/non-transferable.


Should Suzanne cancel your booked session / workshop:

  • An agreed alternative date will be rearranged.

Should this not be possible:

  • A full refund will be given.